Engagement

In recent years an increasing amount of research has emerged providing clear evidence of the positive impact that a highly engaged workforce has on companies’ bottom-line performance.  Fortunately, this has meant executive teams no longer have to rely purely on instinct that a committed workforce equals more discretionary effort, happier customers and increased profits.

At e&c communications, we have an international track record of helping companies successfully deliver impactful engagement programmes – and gain top quartile employee engagement.

Our approach is to work in partnership with you to fully understand your objectives and provide the strategic advice, counsel and solutions that are 100% right for your organisation. The solutions range from planning, including channel audits and evaluation, to producing messaging, content and channels, as well as implementation project management. 

Ultimately, sustained employee engagement is driven by the organisation. Our role is to guide you, providing the insight and building blocks to enable you to create genuine dialogue and trust with your employees and other stakeholder groups to successfully deliver your business goals.

We’ll help you ensure your employees not only understand their role in making the company successful, but care about making it happen and feel proud when it does.

Change Management

A key to success in any change management programme is excellent project management and ensuring you take your people with you. Many change programmes fail to deliver fully on the expected project benefits when they don’t do this.

At e&c communications, we have helped organisations minimise this risk as we specialise in the planning and delivery of highly effective change management communication programmes.

We have a wealth of experience with change projects, ranging from restructuring and downsizing to devising and delivering change communication strategies for high-pressure M&A and disposals projects.  

We’ll provide strategic advice and devise the most impactful communications approach to ensure success for your organisation. The process includes identifying and segmenting your target audiences and producing bespoke, but aligned, messaging for each.

In short, we’ll help you to plan, manage and successfully deliver your project and evaluate the impact of your change activity. 

Issues/Crisis Communications

Crisis, what crisis? A vital element to successfully dealing with a crisis situation is a timely response. 

The biggest enabler to this is having a well-rehearsed, concise, clear response plan – not a manual the size of War and Peace!  

The plan should outline a coherent process to enable a swift, initial analysis and response and identify the small group of key people in your organisation to deal with and lead a coordinated response. The alternative is a potentially mismanaged response that could not only damage your reputation but also your bottom line.

e&c communications has extensive experience of both planning and leading the response to potential, minor and major issues for organisations on both sides of the Atlantic.

We will work with you to prepare a clear process for managing any potential crisis situation and help manage it, minimising the risk to your organisation’s reputation.

Delivery Channels

At e&c communications we offer the complete service.

We not only provide the strategic advice, counsel and plans that are 100% right for your project, but also offer the option of developing and delivering communications programmes and channels to support them.  The channels are not only effective for your business, they are innovative, often industry-leading and award-winning.

The channels are provided through our partnership arrangement with two of the country’s top communications agencies, one specialising in industry-leading print and digital channels, the other, creative video and live in-person and online events.

e&c communications will project manage the entire production process through to delivery.  We are your one-stop shop when it comes to producing and delivering any communications channels requirements you have.