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Crisis Management and Reputation Re-build

Posted on May 30, 2012 by admin

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Testimonial

“I worked with Pete for a number of years when he was at Wolseley in my capacity as Employee Insight and Performance Director at Harris Interactive. We have worked on a number of successful Employee Engagement Surveys together, which have resulted in many key actions to improve employee engagement and performance – driving real improvements where they matter most.

I work with between 30-100 organisations a year on their employee engagement surveys and the work with Pete has always been in the top three in terms of the clarity and focus of the objectives; the planning and execution of the survey itself; the action planning and execution, as well as the communications to employees from the beginning, and continuously, from one survey to the next.

Pete has overseen the transformation of the employee engagement scores from bottom to top quartile, and to achieve this given the back-drop of major organisational change between and, impressively, even during some of the surveys, make it an even stronger testament to the skills applied at the time.

I would not hesitate to recommend Pete as a highly trusted, insightful advisor. He understands at the sharp end what does and doesn't work in communicating with your employees under any number of business and economic scenarios, to get the best out of your people.”

John Backhouse, Employee Insight and Performance Director, Harris Interactive

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